Question: I would like to become a helper and have registered an account on the Xto1 website. Where can I find customers?

Our services to helpers are operated through the Xto1 mobile app. Registering on the website will not give you access to any customers. Unlike traditional classified ads site, we don’t list any customers or service providers on our website. When we receive requests from customers, we send notifications to relevant helpers through the Xto1 app, and the helpers can only accept requests through the app. You can also browse for open requests in the app.

We usually recommend helpers to register directly in the Xto1 app. But since you have already registered an account on the website, you don’t have to register again. Please follow the steps below.

Step 1 – Download the Xto1 app
The app and our services are FREE. No registration or transaction fees. No hidden charges.
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Browsing from desktop? Use your phone to scan the QR code below to go direct to the app download page.

Step 2 – Log into your Xto1 account
Log into the app using the email and password you have registered on the website.
Step 3 – Set up notifications

Navigate to the Settings section of the app –> Scroll down to Helper Settings –> select Manage notifications –> switch on Receive new request notifications.

Navigate back to Helper Settings –> select Interested in –> select the types of work you are interested in, and Save when you finish.

(Can’t follow this? See detailed instructions with screenshots)

Step 4 – Complete email and mobile verifications

Navigate to the Settings section of the app –> scroll down to Helper Settings –> switch on Receive new request notifications –> select Interested in below –> select the types of work you are interested in, and Save when you finish.

Step 5 – Apply for digital badges (optional)

Digital badges demonstrate your trustworthiness and increase your chance of being selected by the customers. Once granted, your digital badges will be displayed in your public profile. To apply for digital badges, navigate to the Settings section of the app –> select My badges –> follow the instructions to upload evidence and submit your application.

That’s it. You are ready to go! Familiarise yourself with the app. We will send notifications to you as soon as we receive new requests local to you and matching your interest. Be quick to grab your phone when it rings, there will be other helpers in the same area competing with you for the same customer. Good luck!

Frequently Asked Questions

What types of work can I get?

There is a wide range of work customers are requesting through our platform. From home/garden work (such as cleaning, gardening, handyman) to business work (such as data entry, translations, graphic design), to more interesting stuff like helping out at a BBQ party.

For more information, check out popular services people are requesting.

Can I browse for work on the Xto1 website?

No. Customer requests are accessible only through the Xto1 app. The speed of response and ease of communication delivered by Xto1 cannot be achieved without taking advantage of mobile technologies.

How do I respond to a request?

When we receive new requests from customers local to you and relevant to your profile, we send push notifications to your phone. All you have to do is look at the requests carefully, and use the Accept Request/Send Quote button in the request card to respond. You really have to be quick. Good requests disappear within a few minutes.

Am I employed by Xto1?

No. You will be self-employed. Xto1 is only a platform connecting you with customers in your local area.

How do I get paid?

You don’t pay any fees. There is no registration fee, subscription fee, service fee, upfront credit purchase, etc. Our services are free.

Sounds a bit too good to be true? OK, we do ask for one thing from you – You must keep the customers happy. That’s it.

Do I have to pay any fees?

No. Our services are 100% free.

Great there’s no service fee… so how does Xto1 make money?

Ha, that’s a question for us to work out. We’re aware of that other companies charge 15-35% for making connections for similar types of work. There are many ways we could have charged for our services, but we chose not to do so. We just want to make a product you love, a product that makes people’s life easier and makes communities better. We will achieve this goal before talking about money 🙂

Still have a question?

Check out our full FAQs or Get in touch! We are always here to help.